Questions

COOLLEE is a manufacturer in China , do export business with all over the world.

Shipping way :

1. by sea , for big bulk. 5000pcs-100000pcs. ( seaport to seaport , also can door to door)
2. airport way : for mid quantity.  1000-5000cps. ( two modes : airport to airport ,  or door to door)
3. Express : for small quantity. 100-3000pcs. (DHL , FedEx , UPS etc.)

payment term :

1. Ali pay :  we build an alibaba order via www.alibaba.com , accept : 1$-100000$
2. WU (Western Union) : accept small quantity , 1$-1000$
3. TT : accept 1000$-100000$

quality inspection :

1. We do sample before order.  sample cost 50$ ,  will return back when order.
2. We take photos or video during production.
3. We provide cheap delivery way.
4. If quality problem happen , we bear part of loss.

Do you have any questions?

Q 1:  Can I order small quantity ?

A1 :  Sure , but we do wholesale business , MOQ is 50pcs per color .

Q2 : Can you do any color of cap ?

A2 :  Normally we can provide our color book , you can pick color there .   if special color or we have no that color , we can dye cloth for you, but if so , quantity at least 10000pcs.

Q3 : What type of logo can you do ?

A3 :

1) printing logo : one color , or muti-color

2) Embroidery logo : flat logo / 3D embroidery logo. one color or muti-color

3) Patch logo : PE / PU / leather logo

4) Hollow out logo

5) other logos

Q4 : What logo could do 3D ?

A4 : The logo design should not be too complicated, and the lines should be wide enough and not too thin.

Q5 : What size is package ?

A5 : normally 25pcs per PP bag , and 200-250pcs per carton , carton size is around 40x50x60cm. 20-25kg per carton.

Q6 : What do other customers say about you ?

Q6 :  How to place order ?

A6 :   Clike here

Q7 : What if you don’t ship the goods after paying? Or what if the quality is different from the sample?

A7 ：First of all, we recommend using Alipay, a big platform, which is guaranteed to buyers. If the seller does not ship the goods, the buyer is the customer who appeals to the platform, and the seller will be severely punished and compensate the buyer for all losses.
Another, we hope to do long-term business with customers, and not lose long-term benefits for one order.
Finally, I hope we can become friends with every customer we have worked with.